Terms of Service

You must be at least 18 and able to enter a binding agreement. Officer features are intended for sworn law-enforcement officers authorized by their employing agencies to perform secondary or off-duty police work. Officers must provide accurate legal name, department, phone, and email information and keep it current.

You are responsible for your credentials and all activity under your account. Do not share an account or use another person's identity. Notify us promptly at admin@offdutyhq.com if you suspect unauthorized access.

OffDuty HQ provides scheduling, availability, open-shift visibility, communications, time-record, post-order, and incident-report tools. OffDuty HQ is not an employer, staffing agency, payroll processor, collective-bargaining representative, law-enforcement agency, or party to an Officer's work arrangement with a company.

We do not onboard Officers for companies; independently verify identity, sworn status, licensing, employment, insurance, training, or authorization; set compensation or tax classification; direct police activity; or decide whether a person may work a shift. Interest and shift requests are not promises of onboarding, assignment, or work.

Each company is responsible for verifying and onboarding its Officers, approving or revoking their access, configuring staff permissions, maintaining accurate sites and post orders, selecting Officers, publishing schedules, and complying with its employment, wage, overtime, tax, payroll, records, insurance, contracting, and public safety obligations.

OffDuty HQ does not verify that a user is a law-enforcement Officer or is authorized for off-duty employment. Before granting calendar access or permitting a user to request, accept, or work shifts, each company must independently verify that person's identity, law-enforcement status, authority, qualifications, and eligibility. The company is responsible for its approval, hiring, assignment, and scheduling decisions, including decisions involving a person who falsely claims or misrepresents law-enforcement status.

Company administrators control access within their workspace. A company must give administrative or scheduling permissions only to authorized people and must promptly remove access when it is no longer appropriate. Revoking an Officer can reopen that Officer's future assignments; the company remains responsible for reviewing and filling those openings.

By using Officer features, you certify that you are a sworn law-enforcement Officer authorized by your employing agency to perform the relevant secondary or off-duty work and potentially take lawful law-enforcement action. You must comply with agency policy, company onboarding requirements, post orders, applicable law, and the terms of each work arrangement.

Officers must keep availability and contact information accurate, review assignment details, use calloff tools promptly when needed, and provide truthful time and incident information. A scheduling warning does not prevent a company from overriding a conflict or hours notice; the company and Officer remain responsible for the decision.

Availability is a statement of possible work time, not a guaranteed assignment. A company may manually assign an Officer, approve a request, use automatic approval where offered, or leave an opening unfilled. Published schedules may change because of calloffs, revocations, early checkout, event changes, or company decisions.

The service may send email, push, or in-app messages about accounts, invitations, notices, openings, assignments, calloffs, reports, or security. Delivery is not guaranteed and users remain responsible for checking current schedules and following required company procedures. OffDuty HQ is not an emergency service; call 911 or the appropriate agency in an emergency.

The service allows early check-in, late checkout, company-entered time, time corrections, and exports. Precise location is requested only at check-in and checkout. Device location and automated time data can be unavailable or inaccurate and should be reviewed by the responsible company.

Conflict, forty-hour, holiday, and overtime features are informational workflow tools. A selected overtime or holiday-pay setting does not determine whether compensation is legally required or correctly calculated. The employing or contracting company is solely responsible for lawful timekeeping, wage decisions, payroll, tax treatment, and corrections.

Incident reports are linked to a scheduled assignment and made available only to the responsible company, subject to its permissions. Reports may be completed after a shift. Users must submit truthful, relevant information and upload only material they are authorized to possess and share.

OffDuty HQ retains incident reports and attachments for 60 days and then schedules them for deletion. Companies must download anything they need to preserve. The service is not an evidence repository, official police-report system, criminal-justice information system, or substitute for agency or company recordkeeping.

Company fees, billable resources, timing, and cancellation terms are presented during signup, in the company account, or in an applicable order. Creating and retaining a billable site, venue, or event can create a charge under those displayed terms. Taxes and payment-provider fees may apply. Except where required by law or expressly stated, charges already incurred are nonrefundable.

We may suspend paid features for overdue amounts. A platform administrator may mark an account as complimentary; doing so does not reduce the company's other responsibilities under these terms.

Read the public Billing, Cancellation, and Refund Policy for a plain-language summary. The accepted company agreement and each accepted Order remain controlling records.

You may not:

• access another company's workspace without authorization;
• misrepresent identity, authority, availability, time, or an incident;
• upload unlawful, malicious, or unnecessarily sensitive material;
• probe, bypass, or interfere with security or tenant boundaries;
• scrape, resell, reverse engineer, or overload the service; or
• use OffDuty HQ to violate law, agency policy, or another person's rights.

We may improve, change, or discontinue features and may perform maintenance. Authentication, email, push, hosting, storage, and payment features may depend on third-party providers and their terms. We are not responsible for third-party services outside our control.

The service is provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted delivery, a filled shift, employment, legal compliance, precise GPS, or that a warning will identify every conflict, overtime issue, or unsafe condition.

To the extent permitted by law, OffDuty HQ is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, work opportunities, or goodwill. Our aggregate liability arising from the service will not exceed the fees paid to OffDuty HQ by the affected customer during the six months before the event giving rise to the claim. These limits do not apply where applicable law does not allow them.

We may suspend or terminate access for nonpayment, security risk, misuse, legal requirements, or material breach. Companies and users may stop using the service, subject to current billing and record-export obligations. Sections that by their nature should survive termination will survive.

These terms are governed by Indiana law, without regard to conflict-of-law rules. Before filing a claim, you agree to contact us and try in good faith to resolve the dispute informally. Any proceeding must be brought in a court with jurisdiction in Indiana, unless applicable law requires otherwise.

We may update these terms as the service changes. The effective date at the top identifies the current version. Material changes may also be communicated through the service or by email. Continued use after a change takes effect constitutes acceptance to the extent permitted by law.

Questions about these terms may be sent to admin@offdutyhq.com.